The Fintech sector has transformed the financial landscape in Latin America, driving financial inclusion and technological innovation. According to the IDB's IV Fintech Report, 57% of Fintechs in the region target unbanked sectors, including individuals and small businesses.
Julio Palacios, director of innovation and alliances at MCM Business Telecom, noted that “without Fintechs, the financial sector would remain inaccessible to many and would lack innovative products. Technological tools are at the core of the Fintech operation. Innovations such as the Cloud, Artificial Intelligence and Machine Learning, used by 16%, 9% and 9% of companies respectively, allow credit decisions to be made, services to be personalized and processes to be optimized”.
Palacios stressed that “technology is a critical asset for these companies, as their digital nature makes them a frequent target of cyber-attacks”.
Mexico, the second largest Fintech market in the region, faces challenges such as expanding its technological infrastructure and improving connectivity services. According to data, 42% of Mexican Fintech users previously lacked formal financial services. To ensure their growth, Palacios emphasized the importance of “investing in connectivity platforms, strengthening cybersecurity and adopting innovations for disaster recovery”.
The future of the Mexican Fintech sector depends on its ability to adapt technologically. As Palacios concluded, “the Fintech sector is good for the Mexican economy. Maintaining its support requires measures that transcend the financial aspect and prioritize technological infrastructure”.

